CCNP Collaboration Certification
Cisco Certified Network Professional (CCNP) Collaboration is a professional-level certification for IT professionals who implement, manage, and troubleshoot collaboration technologies.
The certification validates knowledge of Cisco collaboration infrastructure and design, protocols, endpoints, on-premises call control, voice gateways, session border controllers, cloud services, hybrid solutions, media, and Quality of Service (QoS).
To earn the CCNP Collaboration certification, candidates must pass:
- 350-801 CLCOR core exam
- One concentration exam of their choice
The available concentration exams are:
- 300-815 CLACC: Implementing Cisco Advanced Call Control On-Premises
- 300-820 CLHCT: Implementing Cisco Collaboration Hybrid and Cloud Technologies
- 300-830 CLCCE: Implementing Cisco Collaboration Cloud Customer Experience
Cisco awards a related Cisco Certified Specialist certification for every exam passed. This allows candidates to demonstrate both broad collaboration knowledge and a focused technical specialization.

Why Choose CCNP Collaboration Certification Training?
Modern organizations use a combination of voice, video, messaging, meetings, cloud calling, contact center, and hybrid communication services. Professionals who support these environments need knowledge of both traditional and cloud-based collaboration technologies.
CCNP Collaboration training provides a structured way to review the official exam objectives and prepare for the required core and concentration exams.
Training can help you:
- Understand Cisco collaboration architectures
- Review call control, endpoints, gateways, and protocols
- Study Webex and hybrid collaboration services
- Improve your understanding of media quality and QoS
- Practise troubleshooting concepts
- Identify knowledge gaps before the examination
- Prepare for a selected CCNP Collaboration concentration
Training supports exam preparation, but the Cisco certification is awarded only after candidates meet Cisco’s examination requirements.
Course Structure
Everything you need to know about the curriculum and outcomes.

Why Choose Us?
NYTCC provides structured training and exam preparation for professionals pursuing technical certifications. Our CCNP Collaboration training can help learners follow the Cisco exam objectives and prepare for the core and concentration requirements.
The training may include:
- Instructor-led explanations
- Structured topic coverage
- Practice questions
- Knowledge checks
- Mock assessments
- Revision guidance
- Help with difficult technical concepts
- Flexible online learning options
Training is designed to support preparation for Cisco examinations. Cisco certification exams are delivered through Cisco’s authorized test-delivery partner, Pearson VUE. Cisco issues the certification after the official requirements are completed.
Contact NYTCC to confirm the current training schedule, delivery format, available resources, and course inclusions before enrollment.
CCNP Collaboration Certification Exam Format
To earn the CCNP Collaboration certification, Cisco currently requires candidates to pass the 350-801 CLCOR core exam plus one concentration exam of their choice.
| Exam Detail | Core Exam | Concentration Exam |
|---|---|---|
| Exam Code | 350-801 CLCOR | 300-815 CLACC / 300-820 CLHCT / 300-830 CLCCE |
| Exam Requirement | Mandatory | Choose 1 |
| Duration | 120 Minutes | 90 Minutes |
| Language | English | English |
| Results | Pass/Fail; typically available online within 48 hours | Pass/Fail; typically available online within 48 hours |
| Recertification | Counts toward recertification | Counts toward recertification |
| Main Focus | Core collaboration technologies, infrastructure, endpoints, call control, QoS, and collaboration applications | Specialized collaboration technologies |
| Exam Code | Exam Name | Focus Area |
|---|---|---|
| 300-815 CLACC | Implementing Cisco Advanced Call Control On-Premises | Advanced call control, dial planning, UCM, CME/SRST, gateways, and mobility |
| 300-820 CLHCT | Implementing Cisco Collaboration Hybrid and Cloud Technologies | Hybrid/cloud collaboration, device configuration, cloud management, security, APIs, and programmability |
| 300-830 CLCCE | Implementing Cisco Collaboration Cloud Customer Experience | Webex Contact Center, telephony, call routing, tenant configuration, digital channels, advanced features, and AI |
Cisco lists no prerequisites for these exams. The grading method is pass/fail, and Cisco states that results are generally available online within 48 hours.
Passing the core exam earns the Cisco Certified Specialist – Collaboration Core certification. Passing a concentration exam earns the related specialist certification. Each exam can also be used toward Cisco recertification.
Cisco’s current certification page lists the certification as valid for three years. Cisco does not publish a fixed question count or numeric passing score on the referenced pages.
Cisco certification exams are delivered through Pearson VUE. Candidates should follow Cisco’s current registration, identification, and scheduling instructions.

CCNP Collaboration Certification Examination Cost
Cisco lists the 350-801 CLCOR core exam at US$400. Each concentration exam is listed at US$300.
The estimated examination fee for the required core and one concentration exam is:
US$400 + US$300 = US$700
Cisco also states that Cisco Learning Credits may be used. Taxes, currency conversion, and other applicable charges may affect the final amount. Confirm the current price before scheduling your exam.
Domains of CCNP Collaboration Certification
Knowledge weightage as per official certification standards.
| Core Exam Domain | Weightage |
|---|---|
| Infrastructure and Design | 15% |
| Protocols and Endpoints | 10% |
| On-Premises Call Control | 30% |
| Voice Gateways and Session Border Controllers | 10% |
| Cloud and Hybrid Services | 25% |
| Media and QoS | 10% |
| 300-830 CLCCE Exam Domain | Weightage | 300-815 CLACC Exam Domain | Weightage | 300-820 CLHCT Exam Domain | Weightage |
|---|---|---|---|---|---|
| Telephony and Call Routing | 30% | Signaling and Media Protocols | 10% | Suite and Devices Configuration | 25% |
| Tenant Configuration and Reporting | 30% | Session Border Controller and Voice Gateway Technologies | 30% | Cloud Management | 10% |
| Digital Channels | 15% | Advanced Call Control | 25% | Suite and Devices Management | 25% |
| Advanced Features and AI | 25% | Supplemental Features and Security | 20% | Suite and Device Administration | 10% |
| Remote Connectivity and Business to Business Solutions | 15% | Hybrid and Migration to the Cloud | 10% | ||
| Security | 10% | ||||
| APIs and Programmability | 10% |
Career Post CCNP Collaboration Certification
CCNP Collaboration can support career development in unified communications, enterprise voice, Webex, cloud calling, and collaboration infrastructure.
Potential roles may include:
- Collaboration Engineer
- Voice Engineer
- Unified Communications Engineer
- Collaboration Administrator
- Webex Administrator
- Network Consultant
- Collaboration Solutions Architect
- Voice and Video Infrastructure Specialist

Average Salary
The data indicates that the qualified CCNP Collaboration workers make, on average, between $110,050 to $134,694 annually. Some individuals may earn more than $120,000 annually.

Frequently Asked Questions
What is the Cisco CCNP Collaboration certification?
CCNP Collaboration is a professional-level Cisco certification that validates knowledge of collaboration infrastructure, protocols, endpoints, call control, gateways, cloud services, hybrid solutions, media, and QoS.
How do I earn the CCNP Collaboration certification?
You must pass the 350-801 CLCOR core exam and one concentration exam: 300-815 CLACC, 300-820 CLHCT, or 300-830 CLCCE.
What is the CCNP Collaboration exam cost?
The core exam costs US$400, and one concentration exam costs US$300 according to Cisco’s current published prices. The combined list price is US$700 before taxes or other charges.
Are there prerequisites for CCNP Collaboration?
Cisco lists no formal prerequisites for the exams. Networking, SIP, voice, Webex, Cisco Unified Communications Manager, gateway, and QoS knowledge may support your preparation.
How many questions are on the CCNP Collaboration exams?
Cisco does not publish a fixed question count on the referenced certification and exam pages. Candidates should prepare from the official exam objectives.
Which concentration exam should I choose?
Choose CLACC for advanced on-premises call control and mobility. Choose CLHCT for cloud and hybrid collaboration. Choose CLCCE for Webex Contact Center and customer experience technologies.
How long is the CCNP Collaboration certification valid?
Cisco lists the certification as valid for three years. You can renew through eligible Continuing Education activities or by passing qualifying exams before the certification expires.
What happens if I fail a CCNP Collaboration exam?
Cisco’s general policy requires candidates who fail a Professional-level written exam to wait five calendar days before retaking the same exam. Always check the latest Cisco retake policy before scheduling another attempt.
Does NYTCC issue the Cisco certification?
No. NYTCC provides training and exam preparation. Cisco issues the certification after candidates pass the required official examinations.
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